A. Achieve Sales and Revenue Targets
Respond to all current leads within the stipulated timeline through the approved IVR system and manage them effectively.
Qualify prospects and convert them into customers by following the approved sales process.
Understand customer requirements, recommend suitable solutions, and prepare accurate commercial proposals.
Negotiate within approved guidelines, close sales, and ensure a smooth project handover to the operations team.
Maintain complete and accurate CRM records while adhering to all sales policies and procedures.

B. Ensure Sales Process, CRM, and Policy Compliance
Manage the complete sales lifecycle using Zoho CRM and Zoho Bookings.
Schedule all customer meetings through Zoho Bookings.
Update Zoho CRM immediately after every customer interaction and confirm or reschedule appointments through Zoho Bookings as required.
Maintain complete customer records, interaction notes, and sales documentation.
Comply with CRM Blueprints, workflows, and organizational policies.
Use only approved IVR, virtual landline, and official communication channels for customer interactions.

C. Build Strong Customer Relationships




Build and maintain positive customer relationships throughout the sales and project lifecycle.
Ensure a seamless project handover to the operations team after sales closure.
Maintain regular follow-ups with customers to encourage repeat business and referrals.
Coordinate effectively with internal teams to ensure a smooth customer experience.
Contribute to achieving individual and team sales objectives through consistent performance and collaboration.

D. Continuously Develop Skilled Competencies
Complete all assigned training, e-learning, and role-play programs.
Continuously enhance sales, CRM, product, and interior design knowledge.
Develop professional skills and competencies to prepare for future career growth prospects within the organization.

Pay: ₹28,000.00 - ₹34,000.00 per month

Advantages:
Cell phone reimbursement
Internet reimbursement
Leave encashment
Paid sick time

Education:
Master's (Preferred)

Work Location: Hybrid remote in Kandivali, Mumbai, Maharashtra

📌 Business Development Executive Kandivali
🏢 Rahnee Design Studio
📍 Kandivali