30 Jul
|
Mavex Mentr
|
Changampuzha Nagar
30 Jul
Mavex Mentr
Changampuzha Nagar
About Us:
MAVEX MENTR is an all-in-one edu-tech platform committed to guiding individuals toward becoming well-rounded, globally-minded specialists. We bridge academic aspirations with comprehensive educational solutions, offering both national and international course options. Our services include course selection, university applications, visa support, documentation, accommodation assistance, and post-admission services.
Job Overview:
We are seeking enthusiastic and goal-oriented BPO Processors / Telecallers who can also handle front office responsibilities to join our energetic student advisory team. The role involves interacting with potential students, managing front desk operations, and supporting them through the initial stages of the admission process while ensuring a professional and welcoming office environment.
Key Responsibilities:
Make outbound calls and handle inbound student inquiries regarding study abroad opportunities
Maintain and update lead records, follow-ups, and conversions in the CRM system
Schedule counseling sessions and coordinate with senior advisors
Manage front office duties including greeting visitors and handling reception activities
Attend and direct phone calls, emails, and walk-in inquiries professionally
Ensure smooth day-to-day front desk operations and appointment management
Build and maintain positive relationships with students through effective communication
Stay updated on international education trends and admission requirements
Requirements:
Bachelor’s degree preferred (any discipline)
0–1 year of experience in telecalling, customer service, or education consulting
Excellent communication skills in English (additional languages are an advantage)
Solid interpersonal and persuasive skills
Basic computer knowledge and familiarity with CRM tools
Ability to multitask and manage both calling and front office responsibilities
Positive attitude, confidence, and willingness to learn
Pay: ₹10,000.00 - ₹18,000.00 per month
Benefits:
Cell phone reimbursement
Leave encashment
Work Location: In person
📌 Front Office Receptionist & Bpo Processors Changampuzha Nagar
🏢 Mavex Mentr
📍 Changampuzha Nagar