Key Responsibilities:
Manage daily IT support tickets and BAU activities using ManageEngine.
Configure and deploy laptops/desktops with required software and security tools.
Provide Level 1 network troubleshooting and end-user support.
Perform basic Active Directory tasks, user account management, and password resets.
Support Microsoft 365 applications including Outlook, Teams, OneDrive, and Office.
Conduct meeting room and AV equipment health checks.
Coordinate with Network, Central IT, and other internal teams for issue resolution.
Coordinate with vendors for IT hardware, accessories, and spare parts.
Work with business teams to resolve IT issues on priority.

Required Skills:
Positive knowledge of Windows OS, desktop/laptop troubleshooting, and basic networking.
Basic knowledge of Active Directory and Microsoft 365.
Experience with IT ticketing tools such as ManageEngine.
Positive communication and coordination skills.
Ability to troubleshoot and resolve end-user IT issues independently.

Pay: ₹15,000.00 - ₹22,000.00 per month

Work Location: In person

📌 System Administrator Pune
🏢 care infotech
📍 Pune