Captain JD

Job Title: Room Service Captain
Department: Food & Beverage / Room Service
Reports To: Restaurant Manager / F&B; Manager

Job Purpose:
To supervise room service operations, ensure smooth service delivery, and guide steward staff in providing excellent guest experience.

Key Responsibilities:
Supervise room service stewards and assign duties.
Ensure proper order taking, delivery, and service standards.
Check room service orders before dispatch.
Monitor punctuality, grooming, and discipline of staff.
Handle guest complaints and service issues effectively.
Coordinate with kitchen, housekeeping, and front office teams.
Maintain service logs, order records, and shift handover reports.
Ensure cleanliness and proper setup of room service equipment.
Train and support room service staff when needed.




Maintain smooth operations during peak hours and special requests.

Skills Required:
Leadership and team handling ability.
Solid communication and guest relation skills.
Good knowledge of room service operations.
Problem-solving and coordination skills.
Ability to manage pressure and multitask.

Educational Qualification:
Any Degree / diploma
2–4 years of relevant hospitality experience preferred.

Job Type: Full time

Pay: Up to ₹27,000.00 per month

Advantages:
Paid sick time

Experience:
Front Office: 2 years (Required)

Work Location: In person

📌 Captain Hotel J P Nagar (J. P. Nagar)
🏢 VGP Housing
📍 J. P. Nagar