Responsibilities & Key Deliverables
Experience in Quality assurance function in engine assembly & Testing.
Experience in handling customer complaints of Industrial application engines and Gensets.
Responsible for reducing Repairs Per Hundred (RPH)
Coordinating with Customer care team for effective and immediate customer Complaint resolution.
Field visits for onsite analysis & understanding applications / Usage
Providing field fix
Deployment of current learnings on current product to ensure first time right current product
Ensuring sustenance of actions taken
Improving response time
Co-ordination with other functions such as Customer care, CDMM, PDRDS, Manufacturing, SQI & account for faster implementation of solution
Participate in DFMEA, PMEA
Ensure shop floor quality by Sustenance auditing, monitoring, Improving the compliance to standard.
Hands on experience in data management for all customers and daily MIS.
Exposure to Quality management systems.
Experience in Auditing Processes and Products.
Product & Process Knowledge/ Analytical skills, Drawing interpretation, Knowledge of statistical techniques.
Engine assembly & Testing Knowledge.




Analysing & monitoring customer complaints, line rejection and taking corrective actions.
Knowledge of SAP.
Drive continuous process improvements (KAIZENS) to achieve consistent product quality.
Monitor and ensure adherence to processes with SOP by periodic process audits.
Knowledge of 7 QC tools, statistical tools / APQP/FMEA/PPAP /SPC/ MSA

Preferred Industries
Construction
Production/Engg/R&D;
Engg & Capital Goods
Automotive Industry
Tractor
Construction, Mining
Education Qualification

Bachelor of Engineering; Diploma in Engineering in Production Engg.; Diploma in Engineering in Mechanical; Diploma in Engineering in Automobile; Bachelor of Engineering in Production Engg.; Bachelor of Engineering in Mechanical; Bachelor of Engineering in Automobile; Diploma in Engineering

General Experience

8 to 12 years working in Engine Quality Assurance.

Critical Experience
System Generated Core Skills
SAP
Auditing
System Generated Secondary Skills

Job Segment: Industrial, Engineer, Automotive, Manufacturing, Engineering

📌 Deputy Manager Manufacturing Qa Nagpur (India)
🏢 Mahindra & Mahindra
📍 India