Key Responsibilities
Manage the day-to-day operations of the studio.
Supervise and lead the front desk, therapists, and support staff.
Ensure excellent customer service and maintain high client satisfaction.
Monitor appointment scheduling and optimize staff allocation.
Handle client queries, complaints, and feedback professionally.
Achieve monthly sales and revenue targets.
Upsell studio services, memberships, and treatment packages.
Maintain daily, weekly, and monthly reports.
Monitor staff attendance, grooming, discipline, and performance.
Ensure the studio maintains the highest standards of cleanliness and hygiene.
Coordinate with the HR and Operations teams for recruitment, training, and employee management.
Maintain inventory of products, consumables, and equipment.
Ensure all operational procedures and company policies are followed.
Conduct regular team meetings and motivate staff to achieve performance goals.
Required Skills
Excellent leadership and team management skills.
Solid communication and interpersonal abilities.
Customer-focused with exceptional problem-solving skills.
Positive sales and target-achievement mindset.
Ability to multitask and work under pressure.
Proficiency in MS Office and basic reporting.
Solid organizational and time-management skills.
Pay: Up to ₹37,462.00 per month
Experience:
Skin clinic : 3 years (Preferred)
Salon Manager : 3 years (Preferred)
Work Location: In person
📌 Salon Manager Mumbai
🏢 Fit Face India
📍 Mumbai
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