Welcome customers and provide personalised assistance throughout the sales process.
Understand customer preferences and recommend suitable gold, diamond, silver, and precious stone jewellery.
Achieve individual and team sales targets while maximising customer satisfaction.
Explain product features, gold purity, diamond quality, pricing, making charges, and exchange policies.
Generate accurate invoices and ensure proper documentation for all sales transactions.
Handle customer queries, complaints, returns, and exchange requests professionally.
Promote ongoing offers, loyalty programs, and recent collections to customers.
Build and maintain long-term customer relationships to encourage repeat business and referrals.
Guide and mentor junior sales executives on product knowledge, customer service, and sales techniques.
Candidates from the gold industry preferred or any other similar industry