Company

CreativeMUD Business Services Private Limited

Department

Client Servicing / Account Management

Job Summary

We are seeking a agile Senior Account Manager to manage key client relationships, drive campaign execution, coordinate internal teams, and ensure client satisfaction. The role acts as the bridge between clients and creative, digital, media, strategy, and production teams to deliver high-quality marketing solutions.

Key ResponsibilitiesClient Relationship Management
Serve as the primary point of contact for assigned clients.
Build and maintain long-term client relationships.
Understand client business objectives and marketing goals.
Conduct regular client meetings, presentations, and reviews.

Campaign Management
Manage end-to-end execution of digital marketing and advertising campaigns.
Coordinate with creative, content, performance marketing, video production, and design teams.
Ensure projects are delivered on time and within budget.
Monitor campaign performance and provide actionable recommendations.

Business Growth
Identify upselling and cross-selling opportunities.
Prepare proposals, quotations, and client presentations.
Support recent business pitches and lead conversions.
Achieve revenue and client retention targets.

Strategic Planning




Develop marketing strategies aligned with client objectives.
Analyze market trends, competitors, and consumer behavior.
Collaborate with planners and performance marketing teams to improve campaign outcomes.

Team Coordination
Lead account executives and client servicing teams.
Manage project timelines and resource allocation.
Ensure smooth communication between clients and internal departments.

Reporting & Analytics
Present campaign performance reports and insights.
Track KPIs, ROI, leads, engagement, and conversion metrics.
Prepare monthly business reviews for clients.

Qualifications
Bachelor's degree in Marketing, Business Administration, Communications, or related field.
MBA (Marketing) preferred.
5–8 years of experience in advertising, digital marketing, media, or creative agencies.
Experience handling multiple clients and large marketing budgets.

Required Skills
Client Servicing
Digital Marketing
Account Management
Campaign Planning & Execution
Presentation & Communication Skills
Team Management
Proposal Writing
Project Management
Google Ads, Meta Ads, SEO & Analytics Understanding
Negotiation & Relationship Building

Pay: ₹35,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Senior Account Manager Marketing & Advertising Noida (India)
🏢 Creativemud Business
📍 India