Digital Molecule is a performance marketing and sales operations agency working with leading K–12 and test-prep edtech brands. We're hiring Academic Counselors to join our telesales team, driving admissions for our edtech clients through structured outbound and inbound calling.
Role & Responsibilities
Handle inbound and outbound calls with parents/students interested in academic programs (JEE/NEET prep, K–12 courses, etc.)
Understand student profile and academic needs; counsel on the right course/batch
Follow structured pitch and objection-handling scripts; convert leads to enrollments
Update lead status and call outcomes in CRM (LeadSquared) after every interaction
Meet daily call volume, connect rate, and conversion targets
Follow up with warm/interested leads until closure
Requirements
Graduate (any stream); freshers welcome
What We Offer
Fixed salary + performance incentives
Training on academic counseling and edtech sales process
Growth path to Senior Counselor / Team Lead
0–2 years in telesales, ed-tech counseling, or BPO sales (preferred but not mandatory)
Robust spoken Hindi and English; confident, persuasive communication
Comfortable with target-driven, high-call-volume work
Basic computer/CRM familiarity