30 Jul
|
Hotel Three Seasons
|
Vrindavan
30 Jul
Hotel Three Seasons
Vrindavan
Job Title: Front Office Executive
Location: Hotel Three Seasons
Job Summary:
The Front Office Executive is responsible for delivering exceptional guest service, managing reservations, handling check-ins and check-outs, and ensuring a smooth front desk operation. This role is the first point of contact for guests and plays a key part in creating a positive guest experience.
Key Responsibilities:
Welcome and assist guests during check-in and check-out
Manage room reservations (phone, email, walk-ins)
Handle guest inquiries, requests, and complaints promptly
Coordinate with housekeeping for room availability
Maintain guest records and billing accuracy
Process payments (cash/card)
Promote hotel services and upsell when appropriate
Requirements:
Graduate in Hospitality or related field (preferred)
1–2 years of front office or customer service experience
Valuable communication and interpersonal skills
Basic computer knowledge and familiarity with hotel software
Qualified appearance and positive attitude
Willingness to work in shifts
What We Offer:
Market-competitive salary
Friendly work environment
Growth opportunities
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Senior Front Office Executive Vrindavan
🏢 Hotel Three Seasons
📍 Vrindavan