We are looking for a confident, enthusiastic, and customer-focused Telecaller Executive to join our team. The ideal candidate should have excellent communication skills and the ability to interact professionally with prospective students and parents.
Key Responsibilities:
Make outbound calls to prospective students and parents.
Handle inbound inquiries and provide accurate information about courses and admissions.
Follow up with leads and convert inquiries into admissions.
Maintain and update customer records in the database.
Schedule counseling sessions and appointments.
Achieve daily and monthly calling and admission targets.
Build and maintain positive relationships with customers.
Resolve basic queries and escalate complex issues when required.
Good communication skills in Hindi and basic English (Punjabi is an added advantage).
Basic knowledge of MS Office and computer operations.
Robust convincing and negotiation skills.
Positive attitude, self-motivated, and target-oriented.
Prior experience in telecalling, customer service, or sales is preferred but freshers are also welcome.
What We Offer:
Attractive salary with performance-based incentives.
Friendly and professional work environment.
Training and career growth prospects.
Full-time position.
Location: Vertex Learning Academy
Working Hours: Full-time
Interested candidates can apply by sending their resume or contacting us for more details.