We are looking for a smart, presentable, and customer-focused Salon Receptionist to manage front desk operations and deliver an excellent customer experience. The ideal candidate should have strong communication skills and be able to guide clients and inquiries about our beauty, hair, and makeup training courses offered by the academy.
Key Responsibilities
Welcome and assist clients in a skilled and friendly manner.
Manage appointments, walk-ins, and salon bookings.
Handle incoming calls, WhatsApp inquiries, and customer follow-ups.
Explain salon services, pricing, memberships, and ongoing offers.
Provide accurate information about Beauty, Hair, Makeup, Nail, and other qualified academy courses to prospective students.
Counsel and convert academy inquiries into admissions.
Maintain student inquiry records and coordinate admission-related documentation.
Handle billing, cash collection,
and daily payment records.
Coordinate with salon staff and trainers for smooth daily operations.
Maintain front desk cleanliness and ensure a positive customer experience.
Requirements
Graduate or HSC pass (Graduate preferred).
Excellent communication and interpersonal skills.
Basic computer knowledge (MS Office, email, billing software, or POS).
Confident in explaining salon services and academy courses.
Pleasant personality with a professional appearance.
Good organizational and multitasking abilities.
Freshers with positive communication skills are welcome to apply.