Key Responsibilities
Outbound Calling: Make outbound calls to potential customers from provided lead lists to pitch products or services.
Inbound Handling: Answer incoming customer calls, address inquiries, and provide accurate product/service details.
Lead Generation & Qualification: Identify customer needs, filter potential leads, and forward qualified prospects to the sales/business development team.
Database Management: Record and update customer information, call status, notes, and follow-up details accurately in the CRM system.
Relationship Building: Build trust and rapport with prospective clients through explicit, engaging, and empathetic communication.
Follow-ups: Schedule regular follow-up calls or emails with interested prospects to move them further down the sales funnel.
Feedback Collection: Gather customer feedback and communicate relevant insights or issues to the management team.
Key Requirements & Qualifications
Education: High school diploma, higher secondary,
or a bachelor’s degree in any discipline.
Experience: Prior experience as a Telecaller, Customer Service Representative, or similar sales/telesales role preferred (Freshers with strong communication skills are also welcome).
Communication Skills: Excellent verbal communication and listening skills in English and native languages (e.g., Hindi, regional languages as applicable).
Persuasion & Negotiation: Robust persuasive ability with a customer-centric mindset.
Technical Skills: Basic computer knowledge; familiarity with CRM tools (e.g., Salesforce, Zoho) and MS Office/Google Workspace is a plus.
Resilience: Ability to handle rejection calmly and maintain a positive attitude during high-volume calling days.
Pay: ₹20,000.00 - ₹30,000.00 per month
Advantages:
Flexible schedule
Work Location: In person
📌 Business Development Executive Jaipur
🏢 Modus
📍 Jaipur
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