Guest Services & Interaction: Welcoming guests, handling check-ins/check-outs, and managing room assignments.
Reservations Management: Processing bookings, cancellations, and modifications using Property Management Systems (PMS).
Communication & Inquiries: Answering phone calls, emails, and in-person queries efficiently.
Cashiering & Financials: Processing payments, managing cash floats, and posting charges to guest accounts.
Operational Coordination: Acting as a liaison with housekeeping and maintenance to ensure room readiness and maintenance requests.
Problem Resolution: Addressing guest complaints or issues promptly and professionally to ensure satisfaction.
Pay: From ₹12,000.00 per month
Advantages:
Food provided
Work Location: In person
📌 Front Office Associate Kolhapur
🏢 Hotel 3 Leaves
📍 Kolhapur
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