Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Valuable to have skills : Cloud Infrastructure
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a energetic approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The professional collaborates with different teams to maintain system stability and promptly address any disruptions that may impact business processes, contributing to the overall reliability and performance of the technology environment.

Roles & Responsibilities:
Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.




Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to ensure timely resolution of application issues.
Document and communicate findings and solutions clearly to stakeholders.
Assist in the continuous improvement of support processes and tools.
Support junior team members by sharing knowledge and best practices.

Qualified & Technical Skills:
Must To Have Skills: Proficiency in DevOps.
Experience with automation and configuration management tools related to DevOps practices.
Strong understanding of continuous integration and continuous deployment pipelines.
Familiarity with monitoring and logging tools to track system performance and troubleshoot issues.
Ability to work with version control systems and manage infrastructure as code.

Additional Information:
The candidate should have minimum 2 years of experience in DevOps.
This position is based at our BDC7A - SEZ location.
A 15 years full time education is required.

15 years full time education

📌 Application Support Engineer Bengaluru (India)
🏢 Accenture
📍 India