Job Title: Sr. Ticketing & Visa Executive
Experience: 4 to 6 years
Location: Khar Road, Mumbai
Employment Type: Full Time
Mode of work: Work from Office
Requirements: Immediate Joiner
About EDGE:
EDGE is a global private travel and lifestyle club offering designed for travellers who value their time, see travel as an investment and value service above all else.
Roles and responsibilities:
- Plan and manage flight itineraries based on client requirements, including route selection, schedules, fare options, and airline recommendations while coordinating closely with the Operations team.
- Stay updated on airline policies, fare changes, promotional offers, visa regulations, and travel advisories, and proactively communicate relevant updates to internal teams and clients.
- Utilize Global Distribution Systems (GDS) such as Amadeus to book, modify, and cancel flight reservations, ensuring accuracy and efficiency throughout the booking lifecycle.
- Manage ancillary travel services including seat selection, meal requests, web check-ins, baggage requirements,
and special assistance requests.
- Handle reservation changes, cancellations, refunds, and reissues in accordance with airline policies and client requirements.
- Provide comprehensive visa assistance by reviewing applications, verifying documentation, preparing visa itineraries, travel insurance, hotel confirmations, dummy tickets, and other supporting documents.
- Coordinate visa submissions, embassy appointments, and application tracking while ensuring adherence to country-specific immigration requirements and timelines.
- Liaise with embassies, consulates, visa agencies, airlines, and travel partners to ensure smooth processing and timely delivery of services.
- Manage hotel reservations and accommodation bookings, ensuring alignment with client preferences, budgets, and travel itineraries.
- Deliver exceptional service to high-net-worth and luxury travel clients, handling bespoke travel requirements with a
📌 Sr. Ticketing (Pune)
🏢 EDGE
📍 Pune