Roles & Responsibilities: -
- Primary responsibility will be to participate in the creation of new IT solutions / enhancements
to existing solutions from requirement to launch, as part of a cross functional team. You are
required to design, develop, test, troubleshoot, sustain, and document software changes for
recent applications, enhancements, and defects.
- Design, develop, and implement ServiceNow solutions based on business requirements.
- Perform analysis, design, and implementation of assigned projects using sound engineering
principles and adhering to business standards, practices, processes, and product / program
requirements.
- Engage with global teams to effectively translate customer requirements to software
requirements and identify potential solutions that are optimized to operate with in constraints
of the product.
- Customize and configure ServiceNow modules, workflows, forms, and scripts to meet business
needs.
- Develop integrations between ServiceNow and other systems,
ensuring seamless data flow and
process automation.
- Design and implement ServiceNow UI policies, data policies, and access controls to ensure data
integrity and security.
- Troubleshoot variety of complex software problems
- Provide timely status updates and proactive communications on issues to the stakeholders.
- Able to interface with internal and external stake holders regarding ServiceNow
platform/software issues.
- Contribute as part of teams put together to meet overall organization initiatives/objectives.
- Have the ability and willingness to acquire in-depth understanding of domain and Business
Process (beyond software) and apply that knowledge to develop solutions and to deliver
enhancements/ fixes for customer requirements.
- Collaborate with cross-functional teams to ensure successful implementation and adoption of
ServiceNow solutions.
- Provide technical guidance and mentorship to junior d
📌 Hiring for Leading companies (Bengaluru)
🏢 Acura Solution
📍 Bengaluru
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