Position Title: Area Manager
Department: Retail – Select
Objective:
To drive overall business performance and profitability of assigned business dealerships by ensuring operational excellence, strong process governance, and a customer?first culture and to build and strengthen procurement, sales, and refurbishment capabilities across stores to enable sustainable growth and market competitiveness.
Accountability:
- Drive complete P&L; performance of assigned dealerships through cost optimization and revenue maximization.
- Create a diversified procurement portfolio by establishing strong partnerships and key channel partners.
- Build solid sales capabilities at store level to drive high?growth retail performance.
- Develop and maintain a network of workshop and body shop partners to ensure seamless, cost?optimized refurbishment.
- Deploy and monitor Standard Operating Procedures (SOPs) across all business processes to ensure consistent operational excellence.
- Continuously review resource utilization to maximize output and recommend manpower additions as required.




- Track rapidly changing market dynamics—demand, pricing, and policy changes—and align business strategies accordingly.
- Build and lead motivated teams across Sales, Procurement, and Refurbishment functions.
- Ensure all operational processes follow a “Customer First” approach to deliver superior customer experience.
- Support the Dealer Principal in recruitment of support staff and collaborate on identifying training needs for dealership and company employees.
- Facilitate internal and external training programs for dealership teams.
- Work closely with ground teams to identify operational challenges and issues to management for timely resolution.

?Competencies:
- Strong business acumen with the ability to manage P&L; and drive profitability.
- Expertise in procurement and sales operations within the Used Car industry.
- Data?driven decision?making ability.
- Excellent communication and stakeholder?manage

📌 Area Manager (Chennai)
🏢 Mahindra Group
📍 Chennai