Performs software license reviews and audits to ensure customers are in compliance with product usage agreements. Act as a liaison between manufacturing/duplication, manufacturing support, sales, customer services and legal in usage versus agreement reconciliation. Assist with the development and implementation of procedures for targeted renewal, review and/or audits of license compliance reviews. Audits and researches discrepancies. Provides licensing education to internal and external customers as needed. May require travel to customer sites to install usage measurement scripts and to better understand customer’s IT environment. Verifies accuracy of software measurement usage against enterprisewide or site licensing agreement (ELA) or software license agreement (SLA). Analyzes usage data and prepares compliance reports for management.
The Opportunity
Adobe’s License Management team is part of the DME Sales Organization in APAC.
The team’s goal is to underpin the success of the sales team in each region by ensuring customers are correctly licensed for the Adobe products they are using. As a part of our engagement we help customers to derive the maximum value from our software, while ensuring appropriate use of Adobe’s intellectual property. This role is dynamic and fast-paced; dealing with customers across the region and across segments; from media to financial services and public sector. We are a cross-functional team offering a variety of compliance, risk consulting services and advice to customers in cloud licensing. This is an opportunity to join the India LM team based at Mumbai.
What you'll be doing
- Measured against number of completed in office and mid to large scale reviews of customers, reconciling their software deployment and license entitlement records
- Drive license reviews to completion within the shortest possible time-scales and against targets.
- Actively communicates and negotiates with customers’ executive team to address license compliance iss