Assistant Manager – Talent Acquisition & Marketplace Operations

Role Overview
The Talent Acquisition role would entail owning global supply efforts for the company’s content and creative business. This role is responsible for building a scalable, high-quality, and compliant talent ecosystem across freelancers, contractors, and specialized creative professionals in the US market.

The role goes beyond executional hiring and focuses on supply strategy, readiness, utilization, and unit economics to support enterprise and mid-market clients in North America.

Roles & Responsibilities
Own the end-to-end supply strategy across content, creative, marketing, and niche skill sets.
Act as the single-thread owner for talent availability, quality, cost, and scalability.
Build forward-looking supply plans aligned with revenue forecasts and account pipelines.
Create and maintain a strong bench of pre-vetted freelancers and contractual talent.
Develop category-wise supply pools (writers, editors, designers, video, strategists, etc.).




Establish engagement models that encourage repeat usage and long-term association.
Oversee and optimize hiring of freelancers and contractual employees.
Ensure quick turnaround on client requirements without compromising quality.
Partner with delivery and account teams to ensure right-fit deployment and quick backfills.
Own talent economics including rate benchmarking, cost controls, and utilization efficiency.
Balance premium talent costs with margin expectations and client budgets.
Track and improve quality outcomes, client satisfaction, and repeat engagement rates.
Ensure all talent engagements are compliant with local labor laws, contractor classification norms, and internal policies.
Work closely with Legal and Finance on contracts, onboarding, and audits.
Proactively identify and mitigate compliance and operational risks.
Lead and mentor recruiters (directly or via dotted-line).
Must be willing to work in alignment with US shift timings to suppo

📌 Assistant Manager Talent Acquisition (Mumbai)
🏢 Pepper
📍 Mumbai