Key Responsibilities

Provide end-to-end leadership for complex delivery programs across global clients, ensuring successful execution within time, scope, and budget.
Build and scale a Cloud Operations practice (people, processes, tools, and governance) across AWS, Azure, and/or GCP
Define CloudOps operating models, SRE frameworks, ITSM, FinOps, SecOps, and automation standards
Define and execute GTM strategy for CloudOps services (managed services, transformation, optimization, modernization)
Partner with Sales, Pre-Sales, and Alliances to create service offerings, pricing models, and value propositions
Own revenue targets, pipeline development, deal shaping, and large enterprise pursuits
Act as executive sponsor for strategic customers and key accounts
Manage multiple internal and external stakeholders, including CXOs, partners, vendors, and delivery teams
Lead large, complex, multi-year cloud programs with multiple workstreams and dependencies
Drive executive communication, governance, and risk management for critical initiatives




Oversee day-to-day CloudOps delivery across global teams
Ensure SLA/SLO adherence, incident management, problem management, and continuous improvement
Implement automation, observability, and AIOps to improve efficiency and reduce operational risk
Build and mentor high-performing CloudOps leadership and engineering teams
Drive skills development, certifications, and succession planning
Foster a culture of ownership, accountability, and innovation

Required Qualifications, Capabilities, And Skills

18–20+ years of experience in IT Infrastructure, Cloud, or Managed Services
Proven experience building and leading a CloudOps practice at scale
Solid background in AWS, Azure, and/or GCP Cloud Operations
Demonstrated success in GTM strategy and revenue generation for cloud services
Experience managing large teams and complex enterprise customers
Deep understanding of ITSM, SRE, DevOps, FinOps, SecOps, and automation frameworks
Strong executive

📌 Cloud Operations Leader (Bengaluru)
🏢 Ascendion
📍 Bengaluru