This role involves driving vehicle sales by identifying potential customers and providing exceptional service throughout the vehicle-buying journey. It focuses on achieving monthly sales targets through proactive lead generation and effective product demonstrations within a competitive showroom workplace.
Key Responsibilities
Conduct detailed product walkarounds and explain vehicle features, perks, and technical specifications to walk-in customers.
Generate recent leads through cold calling, field visits, and digital inquiries to maintain a robust sales pipeline.
Manage the end-to-end sales process including test drives, price negotiations, and final documentation for vehicle booking.
Coordinate with the Finance and Insurance (F&I;)
team to assist customers with loan processing and insurance options.
Ensure timely delivery of vehicles and conduct post-delivery follow-ups to maintain high Customer Satisfaction Index (CSI) scores.
Update and maintain accurate customer records and interaction history in the Dealership Management System (DMS).
Participate in outdoor sales activities, corporate displays, and promotional events to increase brand visibility and lead generation.