Role description

Job Description: Own functional, integration and regression testing across CS Cloud and PSA to validate configuration, custom builds and integrations against RFP requirements. Roles & Responsibilities Prepare test scenarios/cases traceable to the CS and PSA requirement register; execute functional, integration, UAT-support and regression cycles. Test Certinia config/custom (forecasting, resourcing, health scoring, playbooks), Veda AI outputs and Experience Cloud portals. Validate end-to-end integrations (ERP/HCM, SFDC, SAP CRM, Qualtrics, Fieldglass, Concur) and role-based security/RBAC. Log/track defects, support automation where applicable, and provide test sign-off per milestone gates. Experience 3–6 years QA on Salesforce/Certinia (PSA or CS Cloud) implementations. Functional + integration testing, RBAC/security testing, defect management (JIRA/Azure DevOps). Test automation (Selenium/Provar)



and Salesforce QA certification a plus.

Skills

Functional Testing, Certinia, Salesforce Experience Cloud, Integration Testing, ERP, User Acceptance Testing

About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

📌 Certinia Qa Chennai
🏢 UST
📍 Chennai