Key Responsibilities:
Customer Order Handling
Collect purchase orders from customers
Verify machine specifications, quantity, and delivery terms
Enter order details in the system accurately
Coordination with China Team
Share complete order details with the China office by mail or WhatsApp
Update the China team on any changes (specification, quantity, payment terms, etc.)
Follow up for production status, delivery dates, and shipment schedules
Prepare daily/weekly/monthly sales and order status reports
Maintain order files and tracking sheets
Handle customers' inquiries, follow-ups, and provide timely updates.
Maintain accurate records of customer data, sales orders, and communication logs.
Support the sales team in preparing quotations, proposals, and other necessary documents.
Handle general administrative tasks related to sales coordination