Key Responsibilities

Client Relationship Management
Serve as the primary point of contact for assigned client accounts.
Manage client communications, project updates, deliverables, and issue resolution.
Build and maintain long-term client relationships through proactive engagement.
Ensure high levels of client satisfaction and retention.

Campaign & Project Management
Translate client briefs into actionable campaign plans.
Coordinate end-to-end execution of marketing, activation, and experiential campaigns.
Monitor timelines, budgets, deliverables, and project milestones.
Ensure campaigns are delivered on time, within budget, and aligned with client expectations.

Cross-Functional Coordination
Collaborate closely with Creative, Operations, Production, and Finance teams.
Ensure accurate briefing and seamless internal communication.
Resolve operational bottlenecks and escalate critical issues when necessary.
Drive productive execution across multiple stakeholders.

Reporting & Documentation
Maintain campaign trackers, client records, approval documents, and project reports.
Prepare periodic status reports and performance updates for management.
Ensure all documentation remains accurate, organized,



and audit-ready.

Behavioral Competencies
Robust Leadership & Team Management
Excellent Communication & Interpersonal Skills
Client-Centric Approach
Problem Solving & Decision Making
Time Management & Organizational Skills
Attention to Detail
Accountability & Ownership
Ability to Work Under Pressure

Qualification & Experience
Bachelor's Degree in Marketing, Business Administration, Communications, or a related field.
MBA or Postgraduate qualification preferred.
5–8 years of experience in Client Servicing, Account Management, Brand Activation, Advertising, Events, or Marketing Services.
Proven track record of managing multiple client accounts and delivering successful campaigns.

Compensation & Growth
Competitive salary based on experience and capability.
Opportunity to lead key client portfolios and strategic projects.
Career progression within a quick-growing integrated marketing and brand activation organization.

Job Type: Full-time

Pay: ₹700,000.00 - ₹850,000.00 per year

Benefits:
Provident Fund

Work Location: In person

📌 Client Servicing Manager Tollygunge (India)
🏢 Mindshaft Media Pvt.Ltd
📍 India