MaitreyaYog is looking for an experienced Customer Relationship Executive to manage client communication and handle inbound/outbound calling. The ideal candidate will have at least 1 year of experience in calling, customer handling, or telemarketing, with excellent communication skills and the ability to build solid client relationships.
Responsibilities:
Make outbound calls to potential clients and respond to incoming calls.
Explain MaitreyaYog’s services, courses, and consultation process clearly.
Maintain follow-up schedules and track client progress in the CRM.
Address client queries professionally and resolve concerns promptly.
Work closely with the operations team to ensure smooth client onboarding.
Requirements:
Minimum 1 year of experience in calling, telemarketing, or customer handling.
Strong verbal communication in Hindi and English (Marathi a plus).
Confident, polite, and persuasive speaking skills.
Good organizational skills and attention to detail.
Basic computer knowledge for data entry and CRM usage.
Preferred:
Experience in service industries like wellness, education, or consultancy.