Job Profile
Manage client escalations - recording in CRM, working with the team & client to identify the corrective action and completing the identified actions to close escalations
Support the sales team in order creation & amendment, responding to customers on order status, expediting urgent deliveries, coordinating sample approval
Upload invoices in customer CRM systems & resolving any invoice / gst / outstanding balance enquiry from the customer
Experience
1–3 years of experience in B2B sales support
Exposure to Corporate supplies / eCommerce will be an added advantage.
Qualification & Skills
Graduate in any discipline.
Robust verbal and written communication skills.
High attention to detail with strong analytical and problem-solving abilities.
Valuable interpersonal skills and ability to collaborate across teams.
Ability to manage targets, priorities, and deadlines effectively.
Job Type: Full time
Pay: ₹300,000.00 - ₹360,000.00 per year
Experience:
Sales Support : 1 year (Preferred)
Language:
English (Required)
Work Location: In person
📌 Sales Support Executive Noida
🏢 RacknSell
📍 Noida
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