Prepare and maintain export documentation, including invoices, packing lists, shipping documents, and related records.
Handle day-to-day backend operations and maintain accurate operational records.
Coordinate with sales, accounts, warehouse, and production teams to ensure smooth order processing.
Track shipments and provide timely updates to customers and internal teams.
Maintain MIS reports, documentation, and data in ERP/Excel.
Ensure all documents are complete and comply with company procedures.
Handle customer queries related to order status and documentation.
Support administrative and operational tasks as assigned by management.
Ensure timely completion of operational activities while maintaining accuracy.