We are hiring Freshers and Experience Candidates our hospital, based on Experience, Skill and Qualification will provide the best salaries
Patient Interaction & Support
Act as the first point of contact for patients and their families.
Guide patients through hospital procedures (admissions, consultations, billing).
Provide information about services, doctors, and departments.
Offer emotional support and address patient concerns.
Handling Complaints & Feedback
Listen to patient complaints and resolve issues promptly.
Coordinate with doctors, nurses, and departments to address concerns.
Maintain records of feedback and suggest improvements.
Ensure patient satisfaction and service quality.
Coordination & Communication
Coordinate between patients and medical staff for smooth service delivery.
Arrange appointments, tests, and follow-ups.
Ensure transparent communication of treatment plans and hospital policies.
Admission & Discharge Assistance
Assist patients with admission and discharge procedures.
Help with documentation and insurance-related processes.
Ensure patients understand discharge instructions.
Patient Experience Management
Monitor overall patient experience during hospital stay.
Conduct patient satisfaction surveys.
Implement service improvement initiatives.
Administrative Duties
Maintain patient records and service logs.
Prepare reports on patient feedback and complaints.
Support front office or customer service operations
Pay: From ₹13,000.00 per month
Perks:
Food provided
Provident Fund
Education:
Bachelor's (Preferred)
Experience:
Patient Relation Officer: 1 year (Preferred)
Language:
Telugu and English (Preferred)
Location:
Tirupati, Andhra Pradesh (Preferred)
Shift availability:
Day Shift (Preferred)
Night Shift (Preferred)
Work Location: In person
📌 Patient Relation Officer Tirupati (India)
🏢 Akshiraa Mom & Me Hospitals
📍 India
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