To provide excellent customer service, understand customer requirements, and contribute to the growth of showroom sales and customer satisfaction.
Key Responsibilities
Greet and welcome customers in a qualified and friendly manner
Understand customer needs and recommend suitable jewellery products
Showcase gold, diamond, and other jewellery collections effectively
Assist customers in making purchase decisions and close sales
Achieve assigned sales targets on a monthly basis
Assist in billing and ensure smooth transaction processing
Maintain showroom display, cleanliness, and product presentation
Handle customer queries, complaints, and after-sales services (repairs, exchanges, etc.)
Follow company policies, procedures, and code of conduct
Coordinate with team members and support showroom operations
Skills Required
Good communication skills (English, Hindi, and local language preferred)
Strong sales and customer handling skills
Basic numerical and billing knowledge
Presentable personality and positive attitude
Ability to work in a team
Qualification & Experience
Minimum Qualification: 10th / 12th Pass
Experience: Retail or jewellery showroom experience preferred
Working Conditions
Retail showroom setting
Standing job with extended working hours
Availability to work on weekends and festivals
Performance Expectations
Achievement of sales targets
High level of customer satisfaction
Discipline, punctuality, and teamwork
Code of Conduct
Maintain punctuality and professionalism
Follow company dress code
Ensure honesty and responsibility in handling cash and jewellery
Adhere strictly to company policies and ethical standards