HOTEL EXPERIENCE IS MANDATORY - Exp 2 to 3 yrs

Front Office Manager JD

Experience: 2–3 years

Job Title: Front Office Manager

Job Purpose:
To oversee front office operations, lead the front desk team, ensure excellent guest service, and maintain smooth coordination across departments.

Key Responsibilities:
Supervise daily front office operations and team performance.
Ensure smooth guest check-in, check-out, reservations, and reception services.
Assign duties, monitor attendance, and manage shifts of front desk staff.
Train, guide, and support front office executives and reception staff.
Handle escalated guest complaints and service issues professionally.
Coordinate with housekeeping, sales, maintenance, and accounts teams.
Monitor room status, occupancy updates,



and guest requirements.
Review billing, cash management, and front desk records.
Prepare reports related to arrivals, departures, guest feedback, and daily operations.
Maintain service standards, grooming standards, and operational discipline.
Support revenue improvement through effective room allocation and guest handling.
Ensure compliance with hotel/company policies and procedures.

Job Type: Full time

Pay: ₹25,000.00 - ₹30,000.00 per month

Advantages:
Paid sick time

Experience:
Front Office: 2 years (Required)

Work Location: In person

📌 Front Office Manager J P Nagar (J. P. Nagar)
🏢 VGP Housing
📍 J. P. Nagar