Urban Branch Processes/Activities:
Branch SLA Tracking, Monitoring and Adherence
Monitor AMC and implementation at branch level
liaise with multiple Key stack holders and Verticals (like Asset and Purchase, Centralized Services, Infrastructure, Event and Employees Services etc) at Head office, to enable smooth functioning of Admin activities at a Branch level
Repair and Maintenance Urban Branch Process/Activities:
Ensure Implementation of the Repair and Maintenance (R&M;) Model/Framework across all Urban Branches under the jurisdiction
Safety & Security of Urban Branches:
Adherence to Branch Electrical Audit Calendar
Adherence to Branch Fire Safety Audit Calendar
Monitoring of below Systems:
CCTV
Access Control
Intruder Alarm System
Any other aspects/installations related to the Safety and Security
ISO 9001 – 2015 Standards and guidelines:
Implementation of ISO 9001 – 2015 guidelines, rules & regulations across all Urban Branches under the jurisdiction.
Participate and drive surveillance/audits in Branches under the jurisdiction
Management Information System:
Ownership of respective Urban Branch MIS, to be maintained up to date.
Maintenance, Housekeeping, Security, Facilities, Branch SLA - Daily/Weekly/Monthly & quarterly
Other
Finalization of the new rented offices at the assigned locations in consultation with the business teams and certification of the completion of the furnishing work at the all current offices along with the measurement activities.
Liaise with Infrastructure team/Infrastructure Relationship Manager (IRM) at H.O for above activity
Monitoring mechanisms for control of Housekeeping, Security, Facility Management, Repair & Maintenance, Cleanliness, Scrap disposal etc. at the assigned locations.
Implementation of company policies, guidelines, rules & regulations related to office workings at the assigned locations.
Travel to the assigned lo