a. The Nodal officer shall be the KSWAN representative stationed at the DCR and shall act as a SPOC for the KSWAN team in the district.
b. Shall coordinate with departmental office representatives and resolve all KSWAN issues.
c. Should provide inputs for capacity building and network expansion for the assigned district to the KSWAN, CeG management team.
d. Shall maintain the spares and monitor the utilization and replenishment on a regular basis and provide reports to KSWAN, CeG management.
e. Coordinate, escalate, and liaise with KSWAN NoC team and OEM representatives for troubleshooting and resolving issues with IT and non-IT infrastructure.
f. Shall travel to the PoPs in the district regularly to assess the IT and non-IT infrastructure and take necessary action.
g. Coordinate and resolve all the assigned fault tickets for IT and non IT infrastructure of KSWAN in the assigned district(s) as per the service levels stipulated by KSWAN, CeG.
Preferred candidate profile
B.
E/B Tech Electronics/Computer Science/IT /Telecom/ Information Science/ Electrical and Electronics/Instrumentation/ MCA/ M.Sc (IT) with a minimum of five (5) years of experience in implementation/maintenance of IT networks.
b. Minimum of 3 years of experience in maintenance of IT and non-IT infrastructure.
c. Familiar with the maintenance of networking technologies like LAN, WAN, and networking appliances like routers, switches etc.
d. Familiar with the maintenance of critical electrical infrastructure like Solar UPS, DGs, electrical controls, LT Panels, and AC / DC power distribution.
e. Capable of managing a team of engineers in the district and taluks for maintenance of KSWAN infrastructure as per the service levels stipulated by KSWAN, CeG.
f. Capable of coordinating and maintaining positive communication with departmental office location personnel located at the DCRs, TCRs, and off site departmental office locations.
g. Ability to speak fluently in Kannada and English.