The Microsoft 365 Adoption & Change Management Consultant is responsible for the end-to-end planning, design, and delivery of adoption and change management programmes that maximize the value of Microsoft 365 and Microsoft 365 Copilot deployments. You will take ownership of driving organizational readiness, user adoption, change enablement, training, and value realization to ensure Microsoft 365 investments deliver measurable business outcomes across enterprise and public sector organizations.

This is a hands-on consulting role focused on delivery: translating business transformation objectives into structured change management programmes, owning the adoption lifecycle, and ensuring Microsoft 365 and Copilot solutions achieve sustainable user adoption, behavioral change, and measurable productivity improvements.

Responsibilities:

Adoption Strategy & Readiness

Conduct organizational and change readiness assessments to identify stakeholder needs, user personas, adoption barriers, and high-value business use cases.




Facilitate leadership workshops to define Microsoft 365 and Copilot vision, business objectives, success metrics, and phased adoption roadmaps.
Develop adoption strategies aligned with organizational goals and digital transformation initiatives.

Change Management & Communications

Design and deliver structured change management programmes using recognized methodologies such as Prosci ADKAR.
Develop stakeholder engagement plans, executive sponsorship strategies, communications plans, and resistance management activities.
Drive organizational change initiatives that promote successful adoption of Microsoft 365 and Copilot capabilities.

Enablement & Training

Design and deliver role-based training programmes, workshops, learning paths, and user enablement initiatives tailored to different business personas.
Develop Microsoft Viva Learning content and learning experiences to support continuous adoption.
Establish, train, and manage Microsoft 365 and Copilo

📌 Microsoft 365 Adoption (Kochi)
🏢 ZainTECH
📍 Kochi