Job Requirements

About Godrej Industries Group (GIG)

At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through

our businesses with market leadership positions in the consumer products, real estate, agriculture,

financial services and chemicals industries

www.godrejindustries.com/

About Godrej Properties Limited (GPL)

Godrej Properties brings the Godrej Group philosophy of innovation, sustainability, and excellence to

the real estate industry. Each Godrej Properties development combines the over 125-year legacy of

excellence and trust with a commitment to cutting-edge design, technology, and sustainability.

www.godrejproperties.com/

Role Summary

To drive customer acquisition and revenue generation through the Loyalty & Referral channel by leveraging the existing customer base, strengthening customer engagement, and designing referral led sales initiatives. The role will be responsible for building and scaling the L&R; program across projects while collaborating with sales, marketing, CRM,



and digital teams to maximize conversions.

Key Responsibilities

Develop and execute the Loyalty & Referral strategy to generate qualified leads and contribute to project sales targets.
Engage with existing customers to promote new launches, inventory updates, offers, and referral opportunities.
Design and implement customer referral campaigns and engagement initiatives to improve referral conversion rates.
Build and maintain solid relationships with existing customers, and referral networks to drive repeat business.
Partner with project sales teams to ensure effective lead handover, need analysis, site visits, and conversion support.
Collaborate with Marketing & CRM to execute customer outreach campaigns and engagement activities.
Track and analyse lead generation, conversion metrics, campaign effectiveness, and customer engagement KPIs to optimize channel performance.
Identify opportunities for improving customer experience

📌 Manager- L&R Sales Head (Bengaluru)
🏢 Godrej Industries Group
📍 Bengaluru