Seeking a Delivery Manager to lead and optimize key client engagements. The ideal candidate will possess extensive experience in Agile project delivery, client management, P&L; oversight, and people leadership.
Key Responsibilities:
Delivery Management: Oversee the end-to-end delivery of Application Development, Maintenance, and Support projects using Agile methodologies in an onsite-offshore model.
Client Engagement: Cultivate and maintain strong relationships with key clients, ensuring their needs are met and expectations exceeded.
P&L; Management: Manage the Profit & Loss for sizable accounts, including revenue targets exceeding $20 million USD independently.
Account Oversight: Provide 360-degree management for sizable client accounts, leveraging solid financial acumen and cost management strategies.
Agile Transformation: Drive the transformation of large-scale programs from Waterfall to Agile methodologies, ensuring seamless integration and execution.
Service Line Collaboration: Work closely with service line managers and SPOCs to develop solutions and enhance the business pipeline.
Customer Needs Assessment: Identify and analyze customer needs, using feedback to refine and improve service delivery.
Team Leadership: Lead the service delivery team, manage conflicts, and ensure efficient execution of processes and tasks.
Continuous Improvement: Implement Continuous Improvement Programs focused on enhancing service delivery and reducing costs while maintaining customer satisfaction.
Financial Oversight: Manage budgets effectively, identifying opportunities for cost reduction without compromising quality.
Qualifications:
18+ years of experience in delivery management, with at least 5+ years in project and program management in relevant domains.
Proven track record in managing large-scale projects with a focus on Agile methodologies.
Robust experience in Core Banking Solutions.
Experience with both Time & Materials (T&M;) and Fixed Price projects.
Excellent organizational skills with the ability to meet deadlines and manage multiple accounts.
Robust interpersonal skills to maintain positive relationships with clients and stakeholders.
📌 Delivery Head Bfsi Chennai
🏢 Saaki Argus And Averil Consulting
📍 Chennai
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