Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP TM Transportation Management
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring smooth operation of critical applications. The position demands continuous interaction with different teams to maintain system stability and support business continuity through effective problem-solving and timely interventions.
Roles & Responsibilities:
Expected to be an SME, collaborate and manage the team to perform.
Responsible for team decisions.
Engage with multiple teams and contribute on key decisions.
Provide solutions to problems for their immediate team and across multiple teams.
Lead efforts to improve system performance and reliability by identifying root causes and implementing corrective actions.
Facilitate knowledge sharing and mentoring within the team to enhance overall technical capabilities.
Coordinate with stakeholders to prioritize issues and ensure alignment with business objectives.
Qualified & Technical Skills:
Must To Have Skills:
Proficiency in SAP TM Transportation Management.
Robust analytical and troubleshooting skills to diagnose and resolve complex system issues.
Experience in managing and supporting transportation management software environments.
Ability to work collaboratively with cross-functional teams to deliver effective solutions.
Familiarity with system monitoring tools and incident management processes.
Excellent communication skills to clearly articulate technical information to diverse audiences.
The candidate should have minimum 7.5 years of experience in SAP TM Transportation Management.
This position is based at our Bengaluru office.
A 15 years full time education is required.
Qualification 15 years full time education
📌 Application Support Engineer Karnataka (India)
🏢 Accenture
📍 India
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