Manage and lead a team of customer service representatives to ensure excellent customer service.
Develop and implement process improvements to increase efficiency and productivity.
Collaborate with cross-functional teams to achieve business objectives.
Analyze customer feedback and implement changes to enhance customer experience.
Monitor and report on key performance indicators to measure team effectiveness.
Provide coaching and training to team members to improve their skills and knowledge.
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📌 Team Lead Cs, Om Karnataka
🏢 Deluxe Media
📍 Karnataka
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