Roles and Responsibility
Manage and lead a team of specialists in an international setting, focusing on customer service excellence.
Develop and implement strategies to improve team performance and achieve business objectives.
Collaborate with cross-functional teams to drive business growth and expansion.
Analyze data and metrics to identify areas for improvement and optimize processes.
Provide coaching and training to team members to enhance their skills and knowledge.
Foster a culture of continuous learning and development within the team.

Job Requirements
Proven experience in team leadership and management in a BPO or related industry.
Strong understanding of international operations and cultural nuances.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a fast-paced setting and adapt to changing priorities.
Robust analytical and decision-making skills with attention to detail.
Experience with process improvements and cost optimization initiatives.

📌 Team Leader Haryana (India)
🏢 TP
📍 India