Roles and Responsibility
Lead and manage a team of operations professionals to achieve business objectives.
Develop and implement process improvements to increase efficiency and productivity.
Collaborate with cross-functional teams to resolve issues and enhance customer satisfaction.
Analyze performance metrics and provide feedback to team members.
Ensure compliance with company policies and procedures.
Identify and mitigate risks to ensure seamless operations.

Job Requirements
Minimum 2 years of experience in a similar role, preferably in BPO or related industry.
Robust leadership and management skills with the ability to motivate and guide team members.
Excellent communication and interpersonal skills to build robust relationships with stakeholders.
Ability to analyze data and make informed decisions to drive business growth.
Robust problem-solving skills to resolve complex operational issues.
Experience in managing and leading high-performing teams to achieve business goals.

📌 Team Leader – Operations Maharashtra
🏢 TP
📍 Maharashtra