Roles and Responsibility
Manage and oversee daily operations to ensure efficient workflow and productivity.
Develop and implement strategies to enhance customer satisfaction and loyalty.
Collaborate with cross-functional teams to achieve business objectives and goals.
Analyze market trends and competitor activity to identify opportunities and threats.
Build and maintain robust relationships with clients and stakeholders.
Identify and mitigate risks to ensure compliance with company policies and procedures.

Job Requirements
Proven experience in a similar role with a solid understanding of CRM/IT Enabled Services/BPO industry.
Excellent communication and interpersonal skills are required for effective teamwork and client interaction.
Strong problem-solving and analytical skills are needed to resolve complex issues.
Ability to work in a fast-paced workplace and adapt to changing priorities.
Strong attention to detail is essential for accuracy and quality in work.
Experience with data analysis and reporting tools to inform business decisions.

📌 Sr Executive Te International Malad
🏢 TP
📍 Malad