Roles and Responsibility
Provide technical support and assistance to customers via phone, email, or chat.
Troubleshoot and resolve complex issues related to applications and systems.
Collaborate with cross-functional teams to identify and implement solutions.
Develop and maintain documentation of technical issues and resolutions.
Analyze customer feedback and provide recommendations for process improvements.
Participate in training and development programs to enhance technical skills.
Job Requirements
Minimum 2 years of experience in application support or a related field.
Solid knowledge of application support principles and practices.
Excellent communication and problem-solving skills.
Ability to work effectively in a team setting.
Solid analytical and troubleshooting skills.
📌 Assistant Manager Ops International Malad
🏢 TP
📍 Malad
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