Skill required: Talent & HR Practice - HR Analytics

Designation: Delivery Operations Associate Manager

Qualifications:Any Graduation

Years of Experience:10 to 14 years

What would you do?
As a Delivery Lead, you will be accountable for overseeing the end-to-end delivery of standard and ad-hoc reports within and outside client systems (e.g., Workday). You will manage a team of reporting specialists, ensuring timely, accurate, and high-quality deliverables. The role requires a solid blend of leadership, client engagement, and hands-on technical expertise in MIS Reporting and Excel-based solutions. You will drive continuous improvement, foster team capability, and ensure reporting outputs are aligned with business and client objectives.

What are we looking for?
Relevant years in reporting / analytics delivery
Bachelor-s degree (B.A / B.Com / B.Sc / B.Tech or equivalent).
"Must be open to Australian shift timings: (9 am to 5 pm) Australian time" Mandatory: MIS Reporting, Advanced MS Excel, Email Writing Skills, Analytical & Problem-Solving Skills, Robust Verbal Communication, Stakeholder & Operations ManagementPreferred: HR Domain Knowledge,



VBA / PowerQuery

Roles and Responsibilities:
"
Lead, mentor, and develop a team of Senior Delivery Specialists and Analysts
Ensure timely and accurate delivery of standard reports, dashboards, and client-defined outputs
Act as the primary escalation point for delivery risks and issues
Serve as the main liaison for client stakeholders on all reporting matters
Translate business requirements into scalable and sustainable reporting solutions
Drive automation initiatives using Excel, VBA, and PowerQuery to improve efficiency
Monitor SLAs, KPIs, and quality metrics for reporting deliverables
Champion root cause analysis (RCA) and preventive action implementation
Oversee development and maintenance of robust Excel-based MIS tools
Ensure adherence to SOPs, documentation standards, and version controls
Identify opportunities to standardize and scale reporting processes
Contribute to talent planning, capability building, and succession planning"

Qualification Any Graduation

📌 Delivery Operations Associate Manager Maharashtra
🏢 Accenture
📍 Maharashtra