We are looking for a skilled Team Leader to join our Operations team in the Domestic sector. The ideal candidate will have a strong background in BPO operations and management, with excellent leadership skills.
Roles and Responsibility
Manage and supervise a team of operations professionals to achieve business objectives.
Develop and implement process improvements to increase efficiency and productivity.
Analyze operational data to identify trends and areas for improvement.
Collaborate with cross-functional teams to resolve issues and enhance overall performance.
Implement quality control measures to ensure high standards of service delivery.
Coach and train team members to develop their skills and knowledge.
Job Requirements
Proven experience in BPO operations and management, with at least 2 years in a leadership role.
Solid understanding of domestic market trends and regulations.
Excellent communication, interpersonal, and problem-solving skills.
Ability to work in a rapid-paced setting and adapt to changing priorities.
Strong analytical and decision-making skills, with attention to detail.
Experience with process improvement initiatives and quality control measures.
📌 Team Leader Operations Domestic Maharashtra
🏢 TP
📍 Maharashtra
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