Responsible for counseling prospective students/parents, converting leads into applications & admissions, maintaining CRM discipline, and ensuring smooth communication throughout the admission cycle.
Key Responsibilities-
Counsel students & parents through phone, WhatsApp, email and in-person
Explain programs, eligibility, fee structure, scholarships & career scope
Convert enquiries into forms and admissions as per target
Maintain follow-up discipline and timely communication with leads
Coordinate with marketing & lead team for lead quality feedback
Assist in documentation and payment follow-ups
Participate in admission events, webinars, open house & campus visits
Record all conversations. Candidates should have CRM experience.