Monitor and troubleshoot IT software and system issues to ensure smooth operation.
Support and manage Microsoft Dynamics 365 Business Central for productive business management.
Handle Microsoft 365 Suite (Outlook, Teams, SharePoint, etc.) for seamless communication and collaboration.
Work on Cloud platforms such as Azure, SAP, or Google Cloud for enhanced business growth.
Troubleshoot Data Center (DC) software and system performance issues to optimize performance.
Analyze system logs and resolve problems before they affect users to minimize downtime.
Maintain and support payment gateway related software for secure transactions.
Provide technical support to users (office and remote) to resolve their queries efficiently.
Ensure IT hardware, software, and licenses are functioning properly to maintain optimal IT infrastructure.
Maintain IT documentation, inventory, and service records for accurate tracking and coordination with vendors.
Coordinate with IT vendors for software, hardware, and services to ensure timely resolution of technical issues.
Support IT upgrades, system integrations,



and current technology projects to drive business innovation.
Ensure data security and proper IT system management to protect sensitive information.

Job Requirements
Experience with Microsoft 365 and knowledge of Cloud platforms (Azure, SAP, Google Cloud).
Experience in IT troubleshooting and system support to resolve complex technical issues.
Understanding of DC software and infrastructure to optimize system performance.
Good problem-solving and communication skills to effectively communicate with users and vendors.
Ability to work on Cloud platforms such as Azure, SAP, or Google Cloud for enhanced business growth.
Robust analytical skills to analyze system logs and resolve problems before they affect users.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 It Software Professional West Bengal
🏢 A1 Human Wealth Management
📍 West Bengal