Position Title Associate

Shifts- Night shifts

Education- Any graduate

Experience- 1 to 3 years of AML/KYC/Loan documentation exp. is mandatory

Responsibilities

• Conduct a review of customer file to check for accuracy, completeness, and ensuring all supporting documentation is uploaded

• Primary contact for expertise on policy and procedures.

• Responsible for disseminating and implementing changes to the policy and procedures

• Identify training gaps and needs

• Liaising with the Middle Office Line of Business for any exceptions and exemptions

• Initiate and coordinate client outreach for fetching client documentations and any additional information

• Assess client legal hierarchy and the ‘Know Your Client’ (KYC) documentation required as per policy

• Able to identify red flags and judge the need for escalation

• Able to meet volume and quality check targets to meet service level agreements without compromising on quality

• Identify, recommend and implement process efficiencies

• Maintain a record of and report progress as required

Key Skills & Competencies
Hands-on experience with AI and productivity tools such as Microsoft Copilot,



ChatGPT, and other AI-enabled analytical platforms to improve operational efficiency and decision-making.
Certification or training in Artificial Intelligence (AI), Generative AI, Data Analytics, or related technologies will be an added advantage.
Solid communication skills, with the ability to interact effectively with internal stakeholders, clients, and cross-functional teams.
AI-First problem-solving mindset, leveraging automation and AI-driven solutions to enhance processes, productivity, and accuracy.
Transformative and growth-oriented mindset, with a passion for innovation, continuous improvement, and driving operational excellence.
Ability to identify opportunities for process optimization, automation, and digital transformation within wealth management operations.

We offer:
Chance to join a truly growth-embracing culture, which will commit to helping you grow personally and professionally.
An opportunity to work as part of a energetic, ambitious and international team in an informal and pleasant working workplace.

Thanks

📌 Associate Delhi
🏢 Incedo
📍 Delhi