Education:
BCA / B.Sc Computer Science 2024 & 2025 Pass-outs only from reputed universities.
Work Location:
Kolkata
Interview Details:
Interview Mode: Face-to-Face
Skills Required:
Excellent English communication skills (Verbal & Written)
Valuable analytical and logical skills
Positive attitude and skilled behavior
Ability to understand business processes quickly
Basic technical support knowledge
Basic understanding of Java, Python, HTML, Networking, and MS Excel
Willingness to work in 24x7 rotational shifts including weekends and night shifts
Roles & Responsibilities:
Provide technical support to users
Handle customer queries and issues effectively
Maintain skilled communication with customers
Work collaboratively with internal teams
Follow support processes and service standards
Shadow Period:
4 Weeks from DOJ
📌 Technical Support Associate West Bengal
🏢 infyshine
📍 West Bengal
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