Company Description

Jindal Biotech Private Limited is a privately held company started way back in 2011 with a vision to provide highly safe and enhanced quality products. We are engaged in medical and surgical manufacturing and supplies of superior varieties of safety products like Medical Cotton, Dressings, Bandages, Surgical Tapes, Personal Protection Wear such as Gowns, Masks, Drapes, Coveralls, Shoe Covers etc.

Our manufacturing plant is under name of “Imperial Medcare” and is CE and ISO 13485 certified, and having MDR-5 manufacturing license. Products are manufactured and packed in a controlled workplace, which has been designed as per class 9 specifications.

We also own a B2B supply platform WHAYN.com

Job Description

Roles & Responsibilities:
Manage large number of incoming and outgoing calls
Identify and assess the customer needs to achieve customer satisfaction
Take orders from the customer over the calls
Communicate and coordinate with other colleagues as and when necessary




Acknowledge and resolve customer complaints within time limits, take follow ups
Build sustainable relationships with customers through open and interactive communication
Manage and update company database and customer relationship management systems (CRM)

Qualifications

Desired Qualifications:
Excellent communication & presentation skills
Good listening & problem-solving skills
Positive interpersonal & multi-tasking skills
Ability to handle pressure and meet deadlines
Any graduate/diploma with valuable knowledge of Word, Excel, Emails.
Preference will be given to candidates with graduation in Biotechnology/Microbiology/pharmacy
Preferred candidates from Gurgaon location

Additional Information

Working Conditions:
6 days in a week
Timing - 9:30 am to 6:30 pm(Office Timings)
Travelling will not be there

📌 Customer Support Representative Gurgaon Gurugram
🏢 Important Business
📍 Gurugram