Managing and supporting, inbound affiliate sign ups, with 48 hours as average, and response to the support emails in 24 hours.
To assess the capabilities/ knowledge of the affiliate and approve accordingly.
To introduce the company’s core values, policies and sharing relevant offers with the affiliates.
Extending all possible help/ support to the affiliate for starting deliveries.
More than 90% approval rate should be maintained excluding the no promotional source/free domain websites applications.
An application couldn’t be closed if there is no response.
Needs to be active all the time in Zoho Chat Desk with real time response to messages during the working hours.
Requirements
Skillset -
Should be good in excel, data management and record management.
LinkedIn and Skype group posting daily is mandatory post being onboarded with us.
Verbal and written communication should be better than average.
Knowledge for affiliate marketing. Measures, Hasoffers test, mock questionnaires post training completion.
Graduations with positive communications skills.
Background: CS | Support
1) Analysis. Comprehend data.
2) IQ - Common sense, and basic level maths test.
3) Communication - Written and Verbal.
Benefits
Versatile working hours
Variable/Incentive Component in addition to Fixed Package
5 - Days working culture
Health Insurance Benefits
Tenure Recognition and Awards
Leave Perks as per Milestones
Performance Linked Growth Opportunities
Out of Term Appraisals